True Loyalty means retaining your best customers by building resistence to competitive offers.
While a loyalty program can’t make up for deficiencies in service or quality, it can be a differentiator.
With over 15 years of experience in building loyalty for some of the biggest iconic brands in America, we will guide your team in designing the perfect loyalty program for your valued customers. Our Loyalty Advisory group can help with:
- Assessing your current situation
- Designing a new program to maximize the loyalty experience for you customers
- Recommending the most appropriate loyalty technical solutions
- Assisting with system integration
- Designing and running experiments
- Data analysis
Our solutions have typically generated a 3:1 ROI for overall progerams, while individual campaigns and promotions often produce up to an 11:1 ROI.